Virtual respiratory care throughout British Columbia

CPAP Therapy and Home Sleep Testing in British Columbia

Virtual CPAP consultations, personalized equipment, remote monitoring and insurance support—all from the comfort of home.

SleepEZ Home Health provides private home sleep testing and clinically supported virtual CPAP therapy to eligible patients throughout British Columbia.

Whether you are beginning the diagnostic process, already have a CPAP prescription or need help becoming comfortable with therapy, our team can guide you through the process from home.

Private Home Sleep Testing Virtual CPAP Setup Mask Trial Support Remote Monitoring Eligible Direct Billing Physician Reporting
Connected care from testing to treatment

A Complete Virtual CPAP Pathway

SleepEZ combines the convenience of an online CPAP provider with the clinical support of an experienced respiratory therapy team.

We help coordinate the testing, equipment selection, monitoring, insurance documentation and clinical follow-up required to begin and maintain therapy.

You focus on becoming comfortable with CPAP. We help manage the clinical and administrative details.

Your British Columbia program may include:

  • Private-pay home sleep apnea testing
  • Virtual consultation with a Registered Respiratory Therapist
  • Personalized CPAP or BiPAP equipment selection
  • Virtual mask fitting and mask trial support
  • Remote CPAP monitoring
  • Pressure and comfort optimization
  • Insurance documentation
  • Eligible direct billing
  • CPAP compliance support
  • Physician reporting
Regional experience that matters

Respiratory Care With British Columbia Experience

Our team has more than a decade of professional experience in respiratory care, CPAP therapy and sleep-disordered breathing.

We also have direct experience working within British Columbia’s sleep-diagnostic and CPAP environment.

That experience gives our team an understanding of the testing, prescription, documentation, equipment and insurance processes British Columbia patients may encounter.

We are pleased to once again provide products and respiratory therapy services to patients throughout the province.

Our team has assisted thousands of patients with:

  • Completing diagnostic sleep testing
  • Understanding sleep-study results
  • Selecting appropriate CPAP equipment
  • Directing care as clinical leads when BiPAP or more complex modes may need to be assessed
  • Obtaining full or substantial private-insurance reimbursement
  • Meeting insurer documentation requirements
  • Becoming compliant with CPAP therapy
  • Resolving mask leakage
  • Improving pressure comfort
  • Managing dryness and humidification
  • Communicating therapy results to prescribing physicians
Our involvement does not end when your machine is shipped. We continue working with you as you become comfortable with treatment.
Test in your normal sleeping environment

Home Sleep Apnea Testing in British Columbia

Home sleep apnea testing allows eligible patients to complete diagnostic testing in their usual sleeping environment.

SleepEZ home sleep tests are offered as a private, pay-per-test service. This is separate from the MSP-funded home sleep apnea testing pathway available through qualifying British Columbia facilities.

Your SleepEZ testing fee includes the applicable equipment, test support, data collection and physician interpretation included in the selected testing program.

The appropriate test depends on your symptoms, medical history and the type of sleep-disordered breathing being investigated.

Some patients may require an in-laboratory polysomnogram rather than a home sleep test.

Explore Home Sleep Testing

Depending on the selected test, home testing may help assess:

Obstructive apneas
Hypopneas
Oxygen fluctuations
Snoring
Respiratory disturbances
Sleeping position
Sleep stages when supported
REM-related abnormalities when supported
Testing that can contribute toward treatment

Your Home Sleep Test Fee May Be Credited Toward CPAP Therapy

When testing confirms that CPAP therapy is required, an eligible SleepEZ home sleep testing fee may be credited toward the final cost of an eligible CPAP package purchased through SleepEZ.

Depending on the patient’s private-insurance plan, the credited amount may then form part of the eligible CPAP claim.

This may allow eligible patients to recover some or all of the testing cost through their insurance reimbursement.

1

Complete an eligible private-pay home sleep test.

2

The study is interpreted and the results are reviewed.

3

Begin the eligible SleepEZ CPAP program when CPAP is prescribed.

4

A qualifying testing amount is credited toward the CPAP package.

5

The claim is submitted electronically when supported, or documentation is provided for patient submission.

6

Your insurer determines the eligible reimbursement amount.

Important: The testing fee is not automatically refunded as cash. The amount is generally applied as a credit toward an eligible finalized CPAP package. Eligibility depends on the testing program, prescription, equipment package, insurer requirements and applicable terms. Insurance reimbursement cannot be guaranteed.
Book a Home Sleep Test
More than choosing a familiar brand

Personalized Virtual CPAP Setup

Different CPAP machines provide different levels of humidification, pressure performance, portability, remote connectivity, accessibility and data reporting.

During your virtual consultation, our team reviews your prescription, sleep-study findings, symptoms, lifestyle and comfort preferences.

Severity of sleep apnea
Obstructive apneas versus hypopneas
Central or complex respiratory events
Prescribed pressure range
Higher-pressure requirements
Humidification needs
Nasal or oral dryness
Portability and travel
Ease of use
Screen size
Noise preference
Remote-monitoring compatibility
Insurance allowance
Long-term support requirements

There is no single CPAP machine that is right for every patient. Our goal is to recommend equipment based on what you actually need.

Equipment selected around your needs

CPAP Machine Options

User-friendly

Yuwell BreathCare 3

A user-friendly option for patients who prefer a large touchscreen, accessible controls and effective everyday humidification.

  • Suitable for many new CPAP users
  • Simple interface
  • Large colour touchscreen
  • Practical everyday design
  • Portable without being travel-only
Explore Yuwell BreathCare 3 Bundles →
Performance-focused

Löwenstein prisma SMART

A performance-focused bedside machine for patients who may require higher treatment pressures or prioritize therapy capability over compact portability.

  • Higher therapeutic pressure capability
  • Detailed therapy performance
  • Durable bedside design
  • Designed for long-term nightly use
  • Best for patients not prioritizing compact travel size
Explore Löwenstein prisma SMART Bundles →
Balanced performance

ResVent iBreeze

A balanced combination of humidification, therapy capability and accessible controls for everyday treatment.

  • Strong humidity management
  • Easy-to-access controls
  • Reliable everyday treatment
  • Balanced comfort and performance
Explore ResVent iBreeze Bundles →
Personalized mask trial support

Virtual CPAP Mask Fitting

An effective CPAP machine still depends on a comfortable and stable mask.

A poorly selected mask can contribute to leakage, dryness, skin irritation, pressure marks, eye irritation, frequent awakenings and removal of the mask during sleep.

Following your virtual consultation and assessment, our team may identify up to three suitable mask options to guide the trial process.

This does not mean every patient automatically receives three masks. It means we narrow the selection to the options most likely to suit your face, breathing style, pressure requirements and sleeping habits.
Book a Virtual Mask Fitting

Our virtual mask-fitting process considers:

Facial measurements
Nose and nostril shape
Mouth breathing
Sleeping position
Side sleeping
Facial hair
Skin sensitivity
Claustrophobia
Pressure requirements
Mobility and dexterity
Previous mask experiences
Connected therapy from home

CPAP Monitoring Made Easy

Compatible CPAP and BiPAP devices can transmit therapy information for remote clinical review.

Therapy data we may review

  • Nightly usage
  • Residual apnea-hypopnea index
  • Obstructive events
  • Central events
  • Mask leakage
  • Pressure response
  • Therapy interruptions
  • Breathing patterns
  • Comfort concerns

Earlier access to treatment information

In many cases, therapy data may begin becoming available after the first night of use.

This allows our team to identify potential concerns earlier instead of waiting weeks or months for an in-person follow-up.

Not every machine supports the same remote capabilities. Data availability and remote adjustments depend on the device, connectivity, prescription and clinical appropriateness.

Comfort and effectiveness

Pressure and Comfort Optimization

New CPAP users may experience:

Air hunger Difficulty exhaling Excessive pressure Dry mouth Nasal dryness Mask leakage Swallowed air Frequent awakenings Pressure intolerance Residual events

Our team reviews your experience alongside the available therapy data. When appropriate and permitted by the prescription, we may optimize comfort settings, assess pressure response or prepare recommendations for physician review.

Our objective is to improve:

  • Comfort and consistency
  • Nightly usage
  • Mask seal
  • Therapy effectiveness
  • Humidification
  • Long-term acclimatization
Identify barriers early

CPAP Compliance Support

Some insurance plans require documentation showing that the prescribed machine is being used consistently and that treatment is effective.

Our monitoring program helps patients work toward applicable compliance requirements while also focusing on genuine comfort and successful therapy.

We do not simply wait until the end of a trial to discover that therapy has not been working.

We can help investigate:

  • Mask leakage and poor fit
  • Pressure intolerance
  • Dryness and nasal congestion
  • Unintentional mask removal
  • Residual respiratory events
  • Inconsistent usage
  • Difficulty falling asleep with CPAP

Insurance requirements vary. SleepEZ cannot guarantee that a patient will meet a specific insurer’s criteria, but our team helps identify and address barriers as early as possible.

TELUS Health eClaims

Direct Billing for Eligible British Columbia Patients

SleepEZ participates in TELUS Health eClaims for eligible claims and participating insurance plans.

Eligible private plans may be administered by:

Medavie Blue Cross Manulife Manion Canada Life Private Plans GroupSource RWAM Insurance Administrators GroupHEALTH Benefit Solutions

We may also assist eligible members associated with:

Veterans Affairs Canada Royal Canadian Mounted Police Canadian Armed Forces Medavie Blue Cross Federal Plans

Direct billing must be verified for each individual plan.

Direct billing is not guaranteed simply because an insurer appears on this page.

Eligibility depends on your specific benefit plan, employer coverage, available benefit amount, prescription and sleep-study requirements, equipment eligibility, replacement schedules, prior authorization, coordination of benefits and insurer rules.

Some public, restricted or government-sponsored plans may not use the same electronic-claim pathway. Patients remain responsible for amounts not paid by their insurer.

Discuss Your Insurance Coverage
Understanding provincial and private pathways

Understanding CPAP Funding in British Columbia

CPAP machines are not universally funded for every British Columbia resident through MSP.

Certain provincial assistance programs may provide CPAP or BiPAP equipment to qualifying individuals who meet specific medical, financial and program requirements.

Eligible recipients of certain income or disability assistance programs may qualify for breathing-device funding when the applicable criteria are met.

Private extended-health benefits remain an important source of CPAP coverage for many British Columbia patients.

Funding programs may have their own:

  • Eligibility rules
  • Diagnostic requirements
  • Severity thresholds
  • Authorization process
  • Approved equipment requirements
  • Documentation requirements

SleepEZ can help organize testing, prescription, invoice, compliance and physician documentation available within our scope.

The final funding or reimbursement decision is made by the applicable government program or insurer.

Prepare your claim

What Documents Could Your Insurance Require?

Requirements vary by insurer and individual plan.

We recommend confirming coverage before finalizing equipment.

Our team can help identify commonly requested documentation and submit an eligible electronic claim when supported.

A valid CPAP or BiPAP prescription
A home or laboratory sleep-study report
A physician interpretation
An itemized equipment estimate
A final paid invoice
Proof of a CPAP trial
A compliance report
A letter of medical necessity
Prior authorization
A completed insurer form
Closed-loop respiratory care

Physician Reporting

CPAP therapy should remain connected to the prescribing physician.

When clinically meaningful therapy or prescription-related changes occur, SleepEZ can prepare a report for the physician.

Current usage Therapy response Residual events Mask leakage Patient concerns Pressure or comfort changes Recommendations Follow-up plans

This helps close the communication loop between the patient, respiratory therapy provider and physician.